Effective Date: August 31, 2017
Last Updated: August 4, 2022
Thank you for visiting our site! Rhino New York LLC ("Rhino," "we," "us," or "our") is a licensed insurance agency in the states where it transacts insurance for the benefit of residential landlords who offer Rhino's services to their tenants as an alternative to traditional security deposits. If you are a tenant, you acknowledge that you will not be an insured or obligee under any coverage placed by Rhino.
We collect personally identifiable information ("Personal Information") that you submit or otherwise choose to share with us, as well as personal information received from our partners and service providers. Personal Information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked directly or indirectly to you or your household, such as your name, postal address, email address, telephone number, social security number, financial account number, or similar information. You can generally visit our Website without revealing any Personal Information about yourself. However, to obtain our products and services or to create an account with us, we will ask you to provide certain Personal Information. If you choose not to provide this information, you may be unable to obtain our products and services.
In addition, we collect certain non-identified information automatically when you visit or engage with our Site regarding your computer or device or your interaction with our Site. This information may include the date and time your browser requested our Site, a device identifier or Internet Protocol address, the pages of our Site visited or features used, or other non-identified information about your use of our Site or advertisements ("ads").
We collect Personal Information from you through the Website when you choose to provide it to us. For example, if you're a tenant and request pricing information for an insurance product or create an account with us, you may provide us with your name, email address, postal address, employment information, date of birth, annual income, education level, and social security number. If a landlord’s coverage is extended to you, you also provide us with your payment card information. If you're a landlord, we may receive your name, email address, telephone information, and company name if you submit it in connection with our services. If there are any issues regarding rental unit upon the conclusion of a lease or policy, we will collect any information you provide in connection with a claim or related dispute. When you submit a question or otherwise choose to contact us, you provide us with any Personal Information you choose to include in your communication.
We may also receive Personal Information about you from third parties. For example, if you authorize us to conduct a credit check, we will receive any Personal Information contained in the response. In some cases, we may obtain Personal Information about you from a leasing agent or landlord or from one of our advertising partners. We may also obtain information about you from commercially available sources such as data aggregators and public databases. This information may include your name, demographic information, interests and publicly observed data (such as from social media and shopping behavior), credit information, and information about your rental history.
Our Website uses common technologies that automatically collect certain information about your computer or device and your interaction with our Sites and ads. These technologies include cookies, pixel tags, server logs, and statistical identifiers. These technologies and the collection and use of non-identified information using such technologies are described in this policy below.
We may combine the information we collect through our Site with information we collect through other sites or online services. We may also combine information collected through our Site with information collected offline or obtained by our partners and other third parties. We use this consolidated information to help us improve our Website, improve our products and services, communicate information to you, enhance our marketing and research activities, and engage in any other legitimate business activities described in this policy.
We may use the information we collect from and about you (or your device) for any of the following purposes:
We do not sell, trade, or otherwise transfer to outside parties your Personal Information unless we provide you with advance notice or as otherwise described in this policy. This does not include our financial partners, business partners, landlord and property manager partners, affiliates, website hosting partners, and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.
However, non-identified information may be provided to other parties for marketing, advertising, or other uses.
We have instituted physical, technical, and procedural safeguards to store and maintain information we collect in a secure environment. Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All financial transactions are processed through our Payment Partner and are not stored or processed on our servers. In particular, we do not store credit card information on our servers. If you have provided us with your social security number or other Personal Information, we protect and restrict access to those persons who need access to your information in order for us to deliver our products and services.
You may always limit the amount and type of information that we collect from you by choosing not to enter or provide any information requested from you on our Site. However, some of our products and services can only be provided to you if you provide us with the requested information. Some of the products and services offered through our Site may ask whether you wish to opt out or opt into our contact lists for offers, promotions, and additional products and services that may be of interest to you.
You can opt out of marketing emails we may send to you by following the "unsubscribe" instructions provided in such emails. If you opt out of our marketing emails, we may still send you transactional and relationship emails, such as emails about your policy and account.
You can modify or delete inaccurate or incomplete information previously provided to us upon request by contacting us at firstname.lastname@example.org . If you have an account with us online, you may also be able to update your account information by accessing your account through the Site. For record keeping and compliance purposes, we will retain certain information collected from you in conjunction with commercial transactions, even if amended or updated.
We are committed to protecting your Personal Information. In accordance with certain state laws, you may have the right to request a copy of the information we maintain about you. You may also have the right to request that we delete your Personal Information. In addition, California residents may be entitled to opt-out of having their information sold to third parties. Please email email@example.com so we can record your request.